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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sonia Eli

Sonia Eli

October 23, 2025

5  out of  5
rating by Sonia Eli
"Nathan was very helpful in getting my policy started. He took the time to explain things to me and made it easy for me to get my policy. He was genuine and friendly throughout the process. I would definitely recommend that anyone contact his office for assistance with their insurance policy needs. Two thumbs up!"
We responded:
"Nothing makes our team happier than to get such great feedback from valued clients, such as yourself! We strive to make our customer experience easy and informative. Thanks again for being such a valued customer! Happy holidays."
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John Rotko

October 16, 2025

5  out of  5
rating by John Rotko
"Outstanding Performance Give Danellia a raise!!!"
We responded:
"John, nothing makes us happier than to hear your experience with our team was a great one! Daniella takes a lot of pride in what she does and we're grateful it was noticed. We're proud to have earned your business! Robert Elizalde - State Farm Insurance Agent, Edinburg/Mcallen, Texas "
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Carlos Anaya

October 8, 2025

5  out of  5
rating by Carlos Anaya
"Great experience from the beginning. Daniella Garcia was the agent that showed interest in providing the necessary information to make a good decision. State Farm has an excellent agent. Miss Garcia had a well timed follow up by phone and by email. She is very knowledgeable and provides information in a very accessible way. She took the time to explain the different parts of the insurance policy and made appropriate comparisons with my previous insurance company policies. All around a great experience."
We responded:
"Carlos, Nothing makes us happier than to hear that you had a great experience with our team. We are constantly training to make sure that we give you the best service and education as to your coverages and options. Sounds like Daniella hit the mark! We're proud to have earned your business and will work hard to keep it!! Thank you for trusting us!! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas "
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Carlos Jose Hernandez Palomo

September 29, 2025

5  out of  5
rating by Carlos Jose Hernandez Palomo
"Great service from Mr Paez 10/10"
We responded:
"Thank you so much for taking the time to recognize Tony and for the 5 star review! Great service is something we take very seriously and what we strive for with every transaction. So glad your experience was a good one! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Heydi Garcia

September 29, 2025

5  out of  5
rating by Heydi Garcia
"I called to ask about the insurance coverages State Farm offers and was adequately informed by Karla. She was helpful, clear and concise! Superb customer service."
We responded:
"Heydi, thanks for calling in and for the 5 star review. We pride ourselves in making sure our teams have the best training so that their interactions with our customers are the best around! So glad you had a great experience with our office & Karla! Your comments are greatly appreciated! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Ruth Cantu

September 29, 2025

5  out of  5
rating by Ruth Cantu
"Tony, Thank you so much for your Excellent service! I LOVE MY INSURANCE —STATE FARM 👍🏼"
We responded:
"Ruth, I appreciate you taking the time to recognize Tony! Sounds like he exceeded your expectations and that's something that makes us happy and that we strive for every day! We appreciate you trusting us with your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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pierre buchanan

September 29, 2025

5  out of  5
rating by pierre buchanan
"Karla Hernandez was amazing to work with! She helped me resolve all my insurance issues quickly and made the entire process stress-free. Her customer service was top-notch—always responsive, professional, and genuinely caring. Highly recommend her if you're looking for great support and someone who really goes the extra mile!"
We responded:
"We appreciate you & thank you for your business! Thanks for recognizing Karla. She works really hard to make sure our customers are well informed as to their policies and always offers great solutions. Thank you for taking the time to recognize her and thank you for your business!! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Bubba Banks

September 29, 2025

5  out of  5
rating by Bubba Banks
"I’ve had the pleasure of working with Karla Hernandez at State Farm, and I can confidently say she is one of the best insurance agents I’ve ever encountered. From the moment I first reached out, Karla demonstrated exceptional customer service skills. She was patient, attentive, and genuinely committed to helping me find the best coverage for my needs. Karla’s communication skills are truly outstanding. She explains policies, options, and coverage details in a way that is easy to understand, making the entire process smooth and stress-free. Whether it’s through a phone call, email, or in-person meeting, Karla is always clear, prompt, and professional. What truly sets her apart is her dedication and care for her clients. She goes above and beyond to ensure every question is answered and every concern is addressed. You can tell she takes great pride in her work and values the relationships she builds with clients. Without a doubt, Karla is a standout member of the State Farm team and, in my opinion, the best insurance agent in the office. I highly recommend her to anyone looking for a knowledgeable, reliable, and personable insurance professional."
We responded:
"Thank you for the kind words about Karla! She's often recognized by our customers because she cares so much about the level of service she provides every day. We appreciate you taking the time to recognize her and for trusting us with your business!! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Alicia Romero

September 26, 2025

5  out of  5
rating by Alicia Romero
"Nereida Rivera was very helpful and knowledgeable. Great service. Thank you State Farm."
We responded:
"Alicia, We appreciate you recognizing Nereida! She's great at what she does and always looking to keep our customers well informed and educated regarding their policies. Thanks for the 5 star review and for showcasing the talents that come natural to her! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Gloria Martinez

September 25, 2025

5  out of  5
rating by Gloria Martinez
"Very kind and polite. Thank goodness there are still people who take pride in their job."
We responded:
"Gloria, we are thrilled to hear that you had a positive experience with our team. Providing kind and considerate service is a top priority for us, and we appreciate your feedback. Thank you for choosing us to assist you with your insurance needs. I love that you included a photo as well!! - Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
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jose salinas

September 24, 2025

5  out of  5
rating by jose salinas
"Tony, thanks for the excellent customer service you provided...Great job!"
We responded:
"Mr. Salinas, thank you for the 5 star review and for recognizing Samantha! Customer service is what we are all about and we take it very seriously! Glad you were happy with us! Robert Elizalde State Farm Insurance Agent, Edinburg TX"
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Rolando Villagran

September 24, 2025

5  out of  5
rating by Rolando Villagran
"Very great customer service."
We responded:
"Thank you for the 5 stars, Rolando! We appreciate you leaving us your feedback and look forward to being able to assist you with your insurance questions or needs."
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Rosalinda Luna

September 24, 2025

5  out of  5
rating by Rosalinda Luna
"I really im very happy with State Farm staff is very friendly and very helpful.In all occasions I highly recommended there they're staff with robert ellis solis state farm insurance in mcallen...."
We responded:
"We really appreciate you recognizing our team and for the 5 star review. Earning & keeping your business is something we take very seriously. Thanks for your trust!! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Maria I Torres

September 24, 2025

5  out of  5
rating by Maria I Torres
"Great service"
We responded:
"Maria, Thank you for the 5 Star review. Nothing makes us happier than to know you're happy with our team! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Sylvia Arechiga

September 22, 2025

5  out of  5
rating by Sylvia Arechiga
"We have been with State Farm and our Agent Robert Elizalde for 17 yrs and continue to have a great expirence. 100% recommend!"
We responded:
"Sylvia, Thank you for trusting us with the things that matter to you for over 17 years!! Great reviews like this is what keeps us going every day, training hard to always exceed your expectations! Thank you for the great 5 star review! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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maggie garcia

September 19, 2025

5  out of  5
rating by maggie garcia
"Tony was knowledgeable and helpful."
We responded:
"Maggie, thank you for recognizing Tony! We work hard to operate at a high level of service and are happy that your experience was a positive one. We appreciate your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Mary Zamora

September 18, 2025

5  out of  5
rating by Mary Zamora
"I was very happy with my service! I applied for a loan with my life insurance and received excellent service!"
We responded:
"Thank you, Mary, for taking the time to leave the team such a great 5 Star review. We will always be here when you need us. Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Ricardo Tovar

Ricardo Tovar

September 17, 2025

5  out of  5
rating by Ricardo Tovar
"Karla with State Farm was able to quickly get the information i needed for my vehicle purchase. 5 minutes and I was ready to drive off. Thank you Karla."
We responded:
"Providing you exceptional service is what we are all about. So glad your experience with Karla was a great one. We train daily to always make sure we exceed your expectations. Thank you for your trust and your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Linda Nelson

September 17, 2025

5  out of  5
rating by Linda Nelson
"They answer all my questions and are very courteous."
We responded:
"We appreciate your review and are always here to answer any questions you may have. Thank you for taking the time to review our team! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Samantha Perales

Samantha Perales

September 5, 2025

5  out of  5
rating by Samantha Perales
"I was in big need of lowering my auto and home insurance. I saw the reviews of this place online and thought I would check it out. I am so glad I did. Nathaniel was the person who helped me. He was so nice and explained everything to me in a way I could understand. He looked at my current insurance policies and was able to match the covergae and then some without making my premiums higher. He helped me save at least $160 from my monthly truck payment alone. The atmosphere and level of attentiveness I was given was top notch. I can see why this office has such great reviews. They truly make you feel taken care of. I highly recommend this place."
We responded:
"Samantha, thank you for taking the time to recognize Nathan and our team! Nothing makes us happier than to know we exceeded your expectations and that you were satisfied with the level of service you received. We train our teams constantly, focusing to make sure that we give our customers the best experience possible. Thank you for trusting us with your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas "
Profile photo of Eulogio Salinas

Eulogio Salinas

August 27, 2025

5  out of  5
rating by Eulogio Salinas
"Me Atendieron Muy Bien"
We responded:
"Gracias por ser un cliente fiel! Lo Apreciamos Sr. Salinas! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Sergio Rodriguez

August 22, 2025

5  out of  5
rating by Sergio Rodriguez
"Once again, I get great service from State Farm's Robert Elizalde insurance office. Karla went above and beyond to get us into our new vehicle in record time. Thank you Karla!"
We responded:
"Mr. Rodriguez, thank you for taking the time to leave our team a 5 star review! The trust you place in our team isn't something we take lightly. We train daily to make sure we always provide the best service possible. Thanks again & we look forward to visiting with you soon! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Jerome Lopez

August 14, 2025

5  out of  5
rating by Jerome Lopez
"Would like to thank Nathan for all of his help guiding me through the process of selecting our Insurance for our home and Vehicles.. He was patient, knowledgeable and professional when addressing all of my concerns."
We responded:
"Mr. Lopez, we appreciate you taking the time to leave our team the 5 Star Review and for recognizing Nathan. We know how important having great insurance coverage is so we are constantly training to make sure our teams are the best in the business when it comes to presenting you the options that work best for you and your family. Thank you for putting your trust in us and allowing us the opportunity to earn your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Aurora Bretado

August 11, 2025

5  out of  5
rating by Aurora Bretado
"Muy amable excelente servicio. Gracias sam por ayudarme con mi reclamo. Me siento mejor con tu ayuda"
We responded:
"Aurora, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
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Norma Garcia

August 5, 2025

5  out of  5
rating by Norma Garcia
"Ask for Sam she was so nice and patient in helping set up my policy. Thank you Robert and thank you Sam"
We responded:
"Norma, nothing makes us happier than to know you're happy with the level of service recieved. Sam cares deeply about our clients and always makes sure she's on top of the latest updates to make sure you're policies are properly serviced. Thank you for taking the time to leave a 5 star review. Robert Elizalde State Farm Insurance Agent, Edinburg TX"