State Farm® Insurance Agent Robert Elizalde
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Coyle
November 2, 2026
2
out of
5
rating by Jessica Coyle
"Lisa or Liza whoever answers the phone is very rude and very unprofessional and hung up on me ."
We responded:
"Jessica, please accept our apologies for not connecting this morning. We were having phone issues for the first few hours of the day. Feel free to contact me directly via email @ robert@robertelizalde.com and I’ll be happy to personally return your phone call & get you squared away!
Robert Elizalde"
Humberto Romo
November 1, 2026
5
out of
5
rating by Humberto Romo
"Justin was able to help me choose a policy that best fit my needs. He was very professional, informative, and easygoing and made my experience very enjoyable. Thank you Justin!"
We responded:
"Hi Humberto, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Robert Elizalde, Your State Farm Agent "
Eshan
November 1, 2026
5
out of
5
rating by Eshan
"Justin was super helpful and responsive. He helped me get a policy quickly when I needed one in a pinch."
We responded:
"Thank you so much for the 5 stars, Eshan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Pama Mama
October 31, 2026
5
out of
5
rating by Pama Mama
"Justin Castillo is my guy!!! He is so patient and understanding. He has come to my aid more times than I can count. He has been taking care of my (extended) family’s insurance needs for a very long time and I cannot praise him enough."
We responded:
"Thanks so much for the fantastic rating, Pama! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Lisa
October 30, 2026
5
out of
5
rating by Lisa
"Nereida went above and beyond when assisting me. She made sure I understood my policies and took her time to explain everything. She was welcoming and kind, which is rare to see nowadays. Thank you so much for your assistance!"
We responded:
"Thank you so much for your kind review, Lisa! If you need insurance assistance, we are just an email or call away! - Robert Elizalde, your State Farm Agent "
sergio dominguez
October 30, 2026
5
out of
5
rating by sergio dominguez
"Excelente atención por parte de Nereida, nos explicó muy bien y contestó todas las preguntas que le hicimos, nos ayudó mucho."
We responded:
"¡Gracias, Sergio! Nos alegra saber que Nereida pudo ayudarte y responder todas tus preguntas. Estamos aquí para cualquier cosa que necesites en el futuro."
Blanca Molina
October 29, 2026
5
out of
5
rating by Blanca Molina
"I highly recommend Justin Castillo with State Farm! From the very beginning, he made sure I was well taken care of and took the time to answer all my questions. He was extremely helpful, professional, and made the entire process so easy and stress-free. What I appreciated the most was how patient and attentive he was, making sure I understood everything and felt comfortable with my decisions. It’s not every day you come across someone who genuinely cares about helping their customers. If you’re looking for life insurance, car insurance, or any other insurance needs, I definitely recommend reaching out to Justin Castillo! You won’t be disappointed. Thank you, Justin, for such excellent customer service!"
We responded:
"Hi Blanca,
Thank you so much for your kind words about Justin Castillo! It's wonderful to hear how he made the insurance process easy and stress-free for you. We truly value your recommendation and are here whenever you need assistance with your insurance needs. "
Emily Hernandez
October 29, 2026
5
out of
5
rating by Emily Hernandez
"Justin helped me save a ton of money on our car insurance. Definitely recommend going with him if you are looking to save"
We responded:
"A little savings on car insurance can go a long way, Emily! We’re happy Justin could help you find an option that worked for you. Thanks for choosing our agency and sharing your experience—we’re here whenever you need us!"
Gabriel
October 29, 2026
5
out of
5
rating by Gabriel
"Justin Castilo was very helpful with getting our car insurance at a good price."
We responded:
"Gabriel, getting reliable car insurance at a price that works for you is always a great outcome! We’re glad Justin Castilo could help you find an option that fit your needs. Thanks for trusting our team with your coverage—we look forward to being here for you whenever you need us!"
Gabriel Hernandez
October 29, 2026
5
out of
5
rating by Gabriel Hernandez
"Justin was very professional and made the process very easy. Very reliable and respectful."
We responded:
"Thanks, Gabriel! It's great to hear that Justin made the process easy and was both reliable and respectful. We appreciate your feedback and are here for any of your future insurance needs."
Kassandra Solis
October 29, 2026
5
out of
5
rating by Kassandra Solis
"Justin is the absolute best! Super helpful, knowledgeable, and experienced. Highly recommend for anyone shopping around for insurance!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Corina Garcia
October 29, 2026
5
out of
5
rating by Corina Garcia
"Nereida helped me with my renters insurance! She explained all the coverages and made the process very easy! She is the best ⭐️"
We responded:
"Wow, thank you for the 5-star review, Corina! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Demetrio Garcia
October 29, 2026
5
out of
5
rating by Demetrio Garcia
"Nereida is the best! She is so helpful and very professional!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Edinburg insurance team. "
Robin Peralez
October 28, 2026
5
out of
5
rating by Robin Peralez
"Chanelle assisted me perfectly helped me with all the questions I asked thankyou"
We responded:
"Hi Robin, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Robert Elizalde’s team. Please reach out to us if any questions come up! - Robert Elizalde’s Insurance Team "
Cynthia Ramirez
October 28, 2026
5
out of
5
rating by Cynthia Ramirez
"I called today because I needed to ask something about my policy and chanelle Reyes was really helpful. She really helped me."
We responded:
"Thanks so much for the amazing review, Cynthia! We really appreciate your support here in Edinburg. Just reach out anytime if you need us - we’re here for you. "
Leandra Altamirano
October 28, 2026
5
out of
5
rating by Leandra Altamirano
"Chanelle was great amazing service !!!!"
We responded:
"Thank you for the 5-star review of Robert Elizalde’s team - we really appreciate your kind words! "
Isamar Alvarado
October 28, 2026
5
out of
5
rating by Isamar Alvarado
"Thank you guys for making everything so easy to understand and always helping me!"
We responded:
"Hi Isamar, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Edinburg. If you ever need help, we are just a phone call away! - Your State Farm Agent, Robert Elizalde "
Gaby Cantu
October 28, 2026
5
out of
5
rating by Gaby Cantu
"very good customer service, agent that helped me with my policy was very nice and helpful, explained to me everything in detail. highly recommended"
We responded:
"Gaby, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Roxy Vela
October 28, 2026
5
out of
5
rating by Roxy Vela
"Best customer service!"
We responded:
"Hi Roxy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Edinburg. If you ever need help, we are just a phone call away! - Your State Farm Agent, Robert Elizalde "
ROMINA MCFARLAND
October 28, 2026
5
out of
5
rating by ROMINA MCFARLAND
"Was greeted by Justin Castillo and told him
That I needed assistance with life insurance and he was very helpful throughout the process. One needs to be prepared for any situation that may occur."
We responded:
"Thanks so much for the amazing review, ROMINA! We really appreciate your support here in Edinburg. Just reach out anytime if you need us - we’re here for you. "
Romina McFarland
October 28, 2026
5
out of
5
rating by Romina McFarland
"Justin Castillo is Amazing. I’m grateful for his expertise in the Insurance industry.
Definitely recommend him"
We responded:
"Thank you so much for the 5-star rating, ROMINA! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert Elizalde "
Zayda Sanchez
October 28, 2026
5
out of
5
rating by Zayda Sanchez
"I greatly appreciate the advice Neri gave me on the various affordable car insurance options. I did not expect for her to be so thorough and carefully detail each option. For that reason, I am very impressed and am looking forward to referring anyone else I know to her."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert Elizalde’s team. "
filipp g
October 27, 2026
5
out of
5
rating by filipp g
"Great help, friendly staff answer all my question call took a few minutes have been a costemer for years."
We responded:
"Thanks, Filipp! It's great to hear that our friendly staff could assist you so efficiently. We truly value your years of loyalty with our agency."
Diana Salinas
October 26, 2026
5
out of
5
rating by Diana Salinas
"I requested an insurance quote from Debbie Valdez at State Farm office on Closner Street in Edinburg and I couldn't be happier with the experience. Debbie was very helpful, knowledgeable and informative. She took the time to thoroughly explain my coverages patiently answer all my questions and make sure I understood exactly what I was getting. Purchasing insurance through Debbie was quick easy and stress-free. She even helped me set up the State Farm mobile app which made the entire process even more convenient.I truly appreciate Debbie's excellence customer service and the time she took to make sure I felt comfortable and confident with my insurance coverage. I highly recommend Debbie Valdez 🌺 to anyone looking for an insurance representative who is professional helpful, and genuinely cares about her customers"
We responded:
"Thanks so much for the fantastic rating, Diana! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Norali
October 26, 2026
5
out of
5
rating by Norali
"I called for a quote and the process was easy and Stephanie made it easier by explaining the coverage I was getting. Thank you Stephanie for your help & getting me a better deal."
We responded:
"Hi Norali! We're so thrilled to hear about your experience! It's wonderful that Stephanie made everything easy for you and helped you understand your coverage while getting you a better deal. We truly appreciate your trust in our agency and can't wait to assist you with any future insurance needs!"