Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Celinda Eileen Salinas

Celinda Eileen Salinas

July 30, 2026

5  out of  5
rating by Celinda Eileen Salinas
"Tony Paez was incredibly helpful in reviewing my home and auto insurance coverage. He took the time to explain my options and helped me lower my premiums while keeping the coverage I needed. Professional, knowledgeable, and easy to work with. Highly recommend!"
We responded:
"Thank you, Celinda Eileen Salinas, for your recommendation and for sharing your experience with Tony Paez. It's great to hear that he was able to assist you in reviewing your home and auto insurance coverage and help you lower your premiums. Our team is always here to support your insurance needs, so feel free to reach out anytime."
Profile photo of Tristan Delgado

Tristan Delgado

July 29, 2026

5  out of  5
rating by Tristan Delgado
"Eloy was great, had clear communication throughout and felt comfortable. :)"
We responded:
"Tristan, your feedback means a lot to us! Knowing Eloy took the time to communicate clearly and make sure you felt taken care of is wonderful to hear. We’re grateful for the opportunity to assist with your insurance needs."
Profile photo of Frank Castillo

Frank Castillo

July 27, 2026

5  out of  5
rating by Frank Castillo
"Awesome. Everything was explained in such a detailed manner. Addressed all my concerns. You can tell they want what’s best for their customers. Truly appreciate the time taken."
We responded:
"Frank, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Edinburg insurance team! - Your State Farm Agent, Robert Elizalde "
Profile photo of Analletsy Hinojosa

Analletsy Hinojosa

July 24, 2026

5  out of  5
rating by Analletsy Hinojosa
"I had a great experience with Chanelle! She was very helpful, professional, and patient throughout the process. She took the time to understand my issue and was able to resolve it quickly and efficiently. I really appreciate her excellent customer service and support. Thank you, Chanelle, for making the experience so easy!"
We responded:
"Analletsy, thank you for recognizing Chanelle’s efforts! We’re happy to know her helpful approach and professionalism stood out during your experience. We appreciate the chance to serve you and support your insurance needs."
Profile photo of Francisco Cuellar

Francisco Cuellar

July 24, 2026

5  out of  5
rating by Francisco Cuellar
"Eloy was great today helped us save money and made sure our family is covered with life insurance"
We responded:
"Thank you so much for the 5-star rating, Francisco! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert Elizalde "
Profile photo of Maria Antonia Chapa

Maria Antonia Chapa

July 23, 2026

5  out of  5
rating by Maria Antonia Chapa
"I recently purchased my first home and life insurance policies with Robert Elizalde at State Farm Insurance, and I couldn’t be happier with the experience. Mirza was the one who helped me, and she was absolutely amazing. She was knowledgeable, patient, and took the time to walk me through every step of the process. She answered every question I had and made sure I fully understood my coverage before making any decisions.
The entire team was welcoming and professional, and they made what could have been an overwhelming process feel easy and stress free. If you’re looking for an insurance team that truly cares about their clients, I highly recommend Robert Elizalde’s office!"
We responded:
"We appreciate your fantastic review, Maria Antonia! It means a lot to know Mirza was able to assist you effectively and help make the insurance process feel less complicated. Thank you for allowing us to be your insurance resource."
Profile photo of Valeria Saavedra

Valeria Saavedra

July 23, 2026

5  out of  5
rating by Valeria Saavedra
"Good service,"
We responded:
"Valeria, thank you for taking the time to leave our team a 5 star review. We greatly appreciate your business! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Belinda Guerrero

Belinda Guerrero

July 21, 2026

5  out of  5
rating by Belinda Guerrero
"Chanelle was very kind and helpful. Great customer service!"
We responded:
"Belinda, thank you so much for highlighting Chanelle's kindness and helpfulness! We truly appreciate you and can't wait to continue serving you."
Profile photo of Claudia Ybarra

Claudia Ybarra

July 20, 2026

5  out of  5
rating by Claudia Ybarra
"Eloy assisted me with my vehicle policy cancellation and he was very informative and polite and offered to reach out to help out with other coverages."
We responded:
"Claudia, we appreciate the opportunity to have assisted you! It’s great to know Eloy provided the information and service needed to make your vehicle policy cancellation a smooth experience. We’re always here if you need anything down the road."
Profile photo of john felice

john felice

July 19, 2026

5  out of  5
rating by john felice
"Very helpful"
We responded:
"john, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of M Scoggins

M Scoggins

July 16, 2026

5  out of  5
rating by M Scoggins
"Eloy did his best to help us and fixed things that needed fixing. Thanks so much 👍"
We responded:
"Thank you for the 5-star review, M! We’re proud to serve the Edinburg community and truly appreciate your support. "
Profile photo of Ana J Arrazola

Ana J Arrazola

July 15, 2026

5  out of  5
rating by Ana J Arrazola
"Eloy was great today with drive safe and save"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Maria Garcia

Maria Garcia

July 15, 2026

5  out of  5
rating by Maria Garcia
"Excellent customer service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert Elizalde’s team. "
Profile photo of Agustin Mascorro

Agustin Mascorro

July 14, 2026

5  out of  5
rating by Agustin Mascorro
"speedy service and helpful staff! Mrs Aleyda Martinez, promote her ahead of peers!"
We responded:
"Thank you for taking the time to recognize Aleyda! We're proud of our team and strive to be the best we can be! Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Golam Alam

Golam Alam

July 13, 2026

5  out of  5
rating by Golam Alam
"Eloy was great today helped me setup the drive safe and save"
We responded:
"Your experience is exactly what we strive for every day, and we're glad Eloy could be a part of it. Thank you for your feedback, Golam! "
Profile photo of Jorge Solis

Jorge Solis

July 11, 2026

5  out of  5
rating by Jorge Solis
"Very knowledgeable ....... was able to make the changes I needed and answered all of our questions. Nereida was very helpful."
We responded:
"Thank you for the five-stars, Jorge! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. Robert Elizalde - State Farm Insurance Agent, Edinburg, Texas"
Profile photo of Denise Ysasi

Denise Ysasi

July 10, 2026

5  out of  5
rating by Denise Ysasi
"Nereida was super helpful, courteous informative made the whole process very simple for me and my family to add on a vehicle"
We responded:
"It's truly wonderful to hear that Nereida was able to assist you and your family so effectively with the process of adding a vehicle! Your experience is greatly appreciated, and I want to extend my heartfelt thanks to you, Denise, for taking the time to provide such valuable feedback!"
Profile photo of Violet Frost

Violet Frost

July 9, 2026

5  out of  5
rating by Violet Frost
"While calling to add to my policy, Nereida was extremely nice and helpful so glad I bought my policy here"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Robert Elizalde’s Team here in Edinburg . "
Profile photo of Diane Hinojosa

Diane Hinojosa

July 9, 2026

5  out of  5
rating by Diane Hinojosa
"Representative was able to assist in the installation of the beacon."
We responded:
"We're glad our representative could assist you with the beacon installation. If you need any more help, feel free to reach out. Thank you so much Diane!"
Profile photo of Jacob Balderas

Jacob Balderas

July 8, 2026

5  out of  5
rating by Jacob Balderas
"Iza did an amazing job at carefully helping me with my new policy after buying a new vehicle. She was very understanding, did her best to secure me the best rates, & I was impressed by her knowledge and expertise. Highly recommend."
We responded:
"Jacob, thanks for taking the time to share this! We’re so happy Iza could help you through the process and make sure you felt confident with your new policy. Your support and recommendation truly mean a lot."
Profile photo of Luciana Flores

Luciana Flores

July 8, 2026

5  out of  5
rating by Luciana Flores
"Excellent customer service! Everyone was friendly, professional, and went above and beyond to make sure I had a great experience. Thank you Chanelle."
We responded:
"Thank you for the 5-star review, Luciana! Here on State Farm Agent Robert Elizalde’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Andrea G

Andrea G

July 7, 2026

5  out of  5
rating by Andrea G
"As a first time home owner, I was very unsure on how to go about obtaining home and auto insurance. From my first, to my very recent encounter with this office, I have experienced great customer service and care from all who have assisted me. Mr. Justin was great in providing great details in choosing what was right for our situation. For any follow up questions I may have, Ms. Nereida has always been great support. I end our call(s) with tasks taken care of and questions answered."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of kelvin gonzalez

kelvin gonzalez

July 2, 2026

5  out of  5
rating by kelvin gonzalez
"Great service from Nereida she explains all of the packages clearly"
We responded:
"Thanks for being such a valued customer, Kelvin! We appreciate your review and are so glad we could help make the process a positive one."
Profile photo of Yesica Hernandez

Yesica Hernandez

July 2, 2026

5  out of  5
rating by Yesica Hernandez
"Excellent service!! Very attentive and respectful."
We responded:
"Yesica, we're thrilled you had a 5-star experience with our team! We're grateful for your positive feedback and glad we could assist you with your insurance needs! If you ever have any questions or require further assistance, feel free to reach out! Thank you!

- Robert Elizalde - State Farm Insurance Agent, Edinburg, TX"
Profile photo of Yolanda Lopez

Yolanda Lopez

July 2, 2026

5  out of  5
rating by Yolanda Lopez
"Tienen representantes muy amables. Nereida es muy paciente y asegura que todo está bien hecho. Gracias."
We responded:
"Thank you for the amazing review, Yolanda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."